Apparantly, a power cut at Warwick University has led to “multiple electrical failures” in the IT gear there, and users should expect “major disruption for the next week.”

This really isn’t acceptable. The supply of clean, reliable power for a machine room has been a fundamental priority for decades, and Warwick still can’t get it right. I’m sure that ITS will pass the blame for this catastrophe along to Estates, but that is really avoiding the problem. It is up to the customer ( i.e. ITS) to make sure that they get the services that they need, and that these services are trustworthy.

This post is not a dig at the ITS staff who I’m sure are at this very moment doing their best to restore a room full of smouldering piles of hardware into a shiny network. Rather, I feel that this event is yet another indication of management failure, either within ITS or within the university more generally.

Perhaps the decision was taken not to invest in adequate UPS/generator capacity. But if you add up the total lost productivity from a university having no network for a period of days, I think that the cost of a more substantial power supply becomes good value.